When you run a restaurant, you have to be ready for just about anything — including power outages.
If the power goes out in the middle of service, chaos can ensue. Besides leaving your guests and staff literally in the dark, a power outage also means you have a walk-in refrigerator and freezer full of food that could rapidly spoil.
Power outages can be frustrating and stressful, but there are many things you can do to plan for a power outage; by taking practical steps to prepare, you can minimize business disruption and food waste that so often occurs as a result.
When it comes to running a food business (and just about everything else), it’s a good idea to hope for the best, but plan for the worst. Here’s how to plan for a power outage:
Some food businesses may be able to operate with a reduced menu in the event of a power outage. This really depends on the nature of your business and the type of food you sell.
Before you even think about it, verify the food safety laws and regulations in your area. Many municipalities do not allow food premises to operate during a long-term power outage (greater than two hours) because of potential health hazards.
You’ll also want to consider lighting and ventilation. Your backup generator may be able to keep your POS system online, but you still have to consider customer and employee safety.
Note: This decision must be made in advance and carefully planned for. It is never a good idea to make this decision “on the fly” because of the high level of risk.
When the power goes out in your restaurant, be sure to follow the food safety tips below:
Note: Communication during a power outage can go a long way. Remember to communicate with your guests frequently and consistently. If customers wish to leave, make sure they get out safely and apologize for the inconvenience.
Do the following after a power outage in your business (especially one that lasted for longer than two hours):
If your food business is closed during a long-term power outage, ensure the following are completed prior to re-opening:
*In Manitoba, perishable or ‘high-risk’ foods must be kept at 5°C / 41°F or below. Everywhere else in Canada, they must be kept at 4°C / 40°F or below.
It’s important to remember that it is the responsibility of the food business owner or operator to ensure that food sold on the premises is safe, regardless of the circumstances.
A power outage or other emergency does not exempt you from the requirement to safeguard consumer health.
The best way to ensure food safety — and compliance with Canada-wide food safety laws — in a restaurant or other food premises is through food safety training and education.
The Canadian Institute of Food Safety (CIFS) delivers a nationally recognized, food-safe equivalent food handling course online.